Helping Page

How do doctors, therapists and counsellors help?

Sometimes, you are feeling unwell, without knowing exactly why. In these times, it is good if someone is there to listen, understand and help. These can be family members and friends. When there are major problems, it is good to also see doctors, healers, or psychologists, psychotherapists or psychological counsellors.

Especially after very bad experiences, it can help to talk to therapists, psychologists or psychological counsellors to seek their support. Here, you can talk about things that preoccupy and worry you. But you do not have to if you do not want to, at the moment. Everything you talk about in the sessions will be kept confidential. You can rely on that. You are well listened to and when you want to express something you do not find the right words for, there are other options, such as painting, drawing… Usually, there are regular appointments for therapy or counselling. If there is not enough time, you can continue in the next session.

Here, you can find out whether there is such a possibility, close to where you are:


INTERNATIONAL

Organisation: International Rehabilitation Council for Torture Victims
Services: Network of more than 160 torture rehabilitation centres in more than 70 countries
Languages: All
Website: https://irct.org/

AUSTRIA

Organisation: Hemayat – Organization for Torture and War Survivors
Services: Psychotherapy, medical coordination
Languages: All (if needed with interpreters)
Address:
Sechsschimmelgasse 21, A – 1090 Vienna
Phone: (+43) 1 216 43 06
Email: office(at)hemayat.org
Website: www.hemayat.org
Organisation: ASPIS Forschungs- und Beratungszentrum f. Opfer von Gewalt
Services: Psychotherapy
Languages: All (if needed with interpreters)
Address:
Universitätsstrasse 70, A- 9020 Klagenfurt
Phone: (+43) 463 2700–1673
Email: aspis(at)uni-klu.ac.at
Website: www.aspis.at
Organisation: ANKYRA
Services: Psychotherapy
Languages: All – if needed with interpreters
Address:
Müllerstraße 7, 6020 Innsbruck
Phone: (+43)512 564129
Email: ankyra(at)diakonie.at
Website: fluechtlingsdienst.diakonie.at
Organisation: JEFIRA – Interkulturelles Psychotherapiezentrum NÖ – Diakonie Flüchtlingsdienst
Services: Psychotherapy
Languages: All – if needed with interpreters
Address:
Herzogenburgerstraße 9, 3100 St. Pölten
Phone: (+43) 2742 73176
Email: jefira(at)diakonie.at
Website: fluechtlingsdienst.diakonie.at
Organisation: OASIS – VOLKSHILFE OBERÖSTERREICH
Services: Psychological assistance, psychotherapy
Languages: All – if needed with interpreters
Address:
Stockhofstrasse 40, 4020 Linz
Phone: +43 732 603099–25 +43 732 603099–36
Email: olga.kostoula(at)volkshilfe.ooe.at
Website: www.volkshilfe-ooe.at/fluechtlingsbetreuung
Organisation: SINTEM Caritas Wien
Services: Psychotherapy
Languages: All – if needed with interpreters
Address:
Wiedner Hauptstr. 140, 4. Stock, 1050 Vienna
Phone: +43 1 481 54 81
Email: sintem(at)caritas-wien.at
Organisation: SOTIRIA – Caritas Salzburg
Services: Psychotherapy
Languages: All – if needed with interpreters
Address:
Plainstraße 83, 5020 Salzburg
Phone: +43 662 849373–288
Email: sotiria(at)caritas-salzburg.at
Website: www.caritas-salzburg.at
Organisation: ZEBRA Zentrum zur sozialmedizinischen, rechtlichen und kulturellen Betreuung von Ausländern und Ausländerinnen in Österreich
Services: Psychotherapy, psycho-social assistance
Languages: All – if needed with interpreters
Address:
Granatengasse 4/III. 8020 Graz
Phone: +43 316/83 56 30
Email: office(at)zebra.or.at
Website: www.zebra.or.at
Organisation: Peregrina
Services: Psychological counselling, education counselling
Languages: German, English, BKS
Address:
Wilhelm-Weber-Weg 1/2/1+2, 1110 Vienna
Phone: +43 1 4083352+43 1 4086119
Email: information(at)peregrina.at
Website: http://www.peregrina.at
Organisation: FEM Süd
Services: For girls and women: Counselling, groups, lectures, courses and workshops as well as various women-specific health enhancing projects
Languages:
Address:
Kaiser Franz Josef-Spital, Kundratstraße 3, 1100 Vienna
Phone: +43 1 60 191 5201
Email: femsued.post(at)wienkav.at
Website: www.fem.at
Organisation: FEM – Gesundheitszentrum für Frauen, Eltern, Mädchen
Services: Psychosocial counselling, workshops, information for girls and women
Address:
Bastiengasse 36-38, 1180 Vienna
Phone: +43 1 476 15 5771
Email: fem(at)fem.at
Website: www.fem.at

CROATIA

Organisation: Society for Psychological Assistance
Services: Counselling and psychotherapy with translation for Arabic and Farsi; Counselling and psychotherapy in English and Croatian. The services are provided for children, youth, adults, couples and families.
Languages: English, Arabic, Farsi, Croatian
Address:
Kneza Mislava 11, 1000 Zagreb, Croatia
Phone: +385 1/4621-554
Email: modus(at)dpp.hr
Website: www.dpp.hr / www.srcro.eu
Organisation: Rehabilitation centre for stress and trauma Zagreb (RCT)
Services: Counselling and psychotherapy for adults
Languages: Arabic
Address:
Kvaternikov trg 12, 10000 Zagreb
Phone: +385 1 4641 342
Website: http://rctzg.hr/-/

GERMANY

Organisation: BAfF Bundesweite Arbeitsgemeinschaft der psychosozialen Zentren für Flüchtlinge und Folteropfer
Services: Umbrella Organisation for Treatment Centers in Germany
Languages: Several
Address:
Paulsenstr. 55-56,12163 Berlin
Phone: +49 30 31012463
Email: info(at)baff-zentren.org
Website: www.baff-zentren.org/mitgliedszentren-und-foerdermitglieder/

IRAQ

Region: Sulaymaniyah
Organisation: Jiyan foundation for human right
Services: Jîyan is the Kurdish word for “life”. The Jiyan Foundation supports survivors of human rights violations and Trauma survival, promotes democratic values and defends fundamental freedoms in Kurdistan-Iraq.
Languages: Kurdish–Arabic
Address:
126 Zargata Quarter – 9/79, Sulaymaniyah, Kurdistan Region, Iraq
Phone: +964 7710 136137
Email: info(at)jiyan-foundation.org
Website: www.jiyan-foundation.org
Region: Erbil
Organisation: Jiyan foundation for human right
Services: Jîyan is the Kurdish word for “life”. The Jiyan Foundation supports survivors of human rights violations, and trauma survival promotes democratic values and defends fundamental freedoms in Kurdistan-Iraq.
Languages: Kurdish–Arabic
Address:
104 Zaniary Quarter – Area 26 – House 4 (opposite Safi Hirani Roundabout), Erbil, Kurdistan Region, Iraq
Phone: +964 750 8920079
Email: info(at)jiyan-foundation.org
Website: www.jiyan-foundation.org
Region: Duhok
Organisation: Jiyan foundation for human right
Services: Jîyan is the Kurdish word for “life”. The Jiyan Foundation supports survivors of human rights violations, and Trauma Survival promotes democratic values and defends fundamental freedoms in Kurdistan-Iraq.
Languages: Kurdish–Arabic
Address:
Malta, Wargah St, House Z25/43/2 (Old Building of Duhok Directorate of Passport,) Duhok, Kurdistan Region, Iraq
Phone: +964 750 7375111
Email: info(at)jiyan-foundation.org
Website: www.jiyan-foundation.org
Region: Chamchamal
Organisation: Jiyan foundation for human right
Services: Jîyan is the Kurdish word for “life”. The Jiyan Foundation supports survivors of human rights violations and Trauma survival, promotes democratic values and defends fundamental freedoms in Kurdistan-Iraq
Languages: Kurdish–Arabic
Address:
Shoresh Piryady (near Shoresh industrial area), Chamchamal, Kurdistan Region, Iraq
Phone: +964 770 0353322
Email: info(at)jiyan-foundation.org
Website: www.jiyan-foundation.org
Region: Sulaymaniyah
Organisation: CIVIL DEVELOPMENT ORGANIZATION – CDO
Services:
Languages: Kurdish-Arabic
Address:
Building 1, 11 Raparen Street, Branch No. 102, Sulaymaniyah, Kurdistan Region, Iraq
Phone: +964 770 1561275
Email: bakhtyarahmad(at)yahoo.com
Website: https://cdo-iraq.org/en/
Organisation: Wchan organization / Trauma Rehabilitation and Training Center (TRTC)
Services: Case management, psychiatric, and psychological assistance, legal and medical assistance
Languages: Kurdish-Arabic
Address:
Street 44- Shikh Muhiden Alley 404, Building Number 92, Sulaymaniyah, Kurdistan Region, Iraq
Phone: +964 770 139 7914
Email: Ahmed(at)wchan.ngo
Website: www.wchan.ngo

LEBANON

Organisation: Restart Center for Rehabilitation of Victims of Violence and Torture, Tripoli
Services: Specialized mental health, psychosocial and other types of services for victims of torture and their families
Languages: Arabic (native), English, French
Address:
Sabalbal & Weli Bldg., Residence 5, 2nd floor, Damm & Farez Street, Tripoli, Lebanon
Phone: +961 6 410 577
Email: info(at)restartcenter.com
Website: www.restartcenter.com
Organisation: Restart Center for Rehabilitation of Victims of Violence and Torture, Beirut
Services: Specialized mental health, psychosocial and other types of services for victims of torture and their families
Languages: Arabic (native), English, French
Address:
Ghattas Bldg., 2nd floor, Badaro main street, Beirut, Lebanon
Phone: +961 1 385 358
Email: info(at)restartcenter.com
Website: www.restartcenter.com
Organisation: FISTA North Lebanon, Tripoli
Services: Special Education
Languages: Arabic (native), English, French
Address:
Boulevard Street- Fattal Tower 2nd floor- Tripoli, Lebanon
Phone: +9616410152
Email: info(at)fistanorthlebanon.org
Website: www.fistanorthlebanon.org/
Organisation: FISTA North Lebanon, Akkar
Services: Special Education
Languages: Arabic (native), English, French
Address:
Minyara-Akkar, Lebanon
Phone: +961 6 691315
Email: info(at)fistanorthlebanon.org
Website: www.fistanorthlebanon.org/

Sweden

Source: https://irct.org/who-we-are/our-members

Organisation: Red Cross Malmö – The Swedish Red Cross Centre for Victims of Torture and War, Malmö
Services: Medical support, Physiotherapy, Psychotherapeutic treatment/psychological Counselling
Languages: English, Swedish
Address:
Malmö Drottninggatan 2C, S-212 11 Malmö
Phone: + 46 40 32 65 30
Email: info(at)redcross.se
Website: www.redcross.se/rkcmalmo
Organisation: Red Cross Stockholm – Red Cross Center for Tortured Refugees
Services: Medical support, Psychotherapeutic treatment/psychological
Counselling, Social support/reintegration (inc. community visits), Psychosocial support
Languages: English, Swedish
Address:
Medborgarplatsen 25, 118 72 Stockholm
Phone: +46 8 772 19 80
Email: info(at)redcross.se
Website: www.redcross.se/rkcstockholm
Organisation: RKC SKELLEFTEÅ – Swedish Red Cross Treatment Centre for persons affected by war and torture, Skellefteå
Services: Medical support, Physiotherapy, Counselling, Psychosocial support, Psychotherapeutic treatment/psychological, Family support and counselling
Languages: English, Swedish
Address:
Stationsgatan 12, 93131 Skellefteå
Phone: +46 0910717855, +46 0910717852
Website: www.redcross.se
Organisation: RKC Skövde – Swedish Red Cross Centre for Victims of Torture, Skövde
Services: Physiotherapy, Psychotherapeutic treatment/psychological, Counselling, Family support and counselling
Languages: English, Swedish
Address:
Mariestadsvägen 90A, 541 45 Skövde
Phone: +46 500 42 49 95
Email: info(at)redcross.se
Website: www.redcross.se/rehabskovde

Organisation: RKC Uppsala – Swedish Red Cross Centre for Victims of Torture, Uppsala
Services: Physiotherapy, Psychotherapeutic treatment/psychological, Counselling
Languages: English, Swedish
Address:
Påvel Snickares gränd 1, 1 trp, 75320 Uppsala
Phone: +46 18 18 75 63
Email: info(at)redcross.se
Website: www.redcross.se
Organisation: RKC – Gôteborg – Swedish Red Cross Treatment Centre for persons affected by war and torture, Gothenburg
Languages: English, Swedish
Address:
Svenska Röda Korset, RKC Göteborg; Rullagergatan 6B, 415 26 Göteborg
Phone: +46 31 711 75 11
Email: info(at)redcross.se
Website: www.redcross.se